I would like to express my great dislike in this company. They are a bunch of unprofessionals. So I came to the network, deposited 10$, what do i find? A 0.82$ fee deducted. That is fine! That is PayPal, but the problem comes next... So i start up a campaign, gets denied. I get offered in live chat a refund or save it for future campaign. I ask for a refund. Now I will tell our chat briefly, I do not have screenshots, as I got banned (explain later).
So he asks me to go to WITHDRAW section and WITHDRAW my balance (deposit - paypal fee = 9.18$). I say no, as I do not want to pay MORE fees and lose even more money to fees (Will get back around 8.30). He says only way. I then get slightly pissed as I thought they are professional.
I explain how you refund through PAYPAL not sending payment. I am in a neutral tone still not pissed. He says please wait. Then what do i find out? Banned. I get pissed of like mad... about to chargeback, until i saw refund. But atleast they had the decency to refund it.
These guys are a BUNCH of unprofessionals who set up this company. They say they have been live since 2010. I dont believe this, I have never experienced someone who wants to refund via send money...
Learn to be a REAL company.
Update: I create new account to contact them. Direct their eyes to this thread. What do I find? "Your access to live support has been restricted." Lol such an unprofessional company.